PikTap
Home عENک

Support

Help with orders, accounts, merchant onboarding and privacy.

Last updated: 4 November 2026

Contact

Email our support team using the button below. When reporting an order issue, include the order number, merchant and a short description. Never share your password or login verification codes.

Orders and pickup

Participating merchants prepare orders and handle vehicle handoff. Contact support for an incorrect item, pickup delay, missing order or change request; include your order number.

Account and access

Check your phone number and connection if you cannot sign in, and contact support if the problem persists. Do not share OTP codes.

Privacy, account deletion and merchants

Review the Privacy Policy, use the Delete Account page to request removal, or request a merchant demo through the main website if your business offers vehicle pickup.

PikTap is a multi-merchant vehicle pickup platform, not a delivery service.